Why can't I turn off anonymization?
Only your organization's superuser can control anonymization settings during supervision — it's managed centrally, not per session.
Answers to the questions we hear most — about privacy, installation, and how Nattugla actually works day to day.
Only your organization's superuser can control anonymization settings during supervision — it's managed centrally, not per session.
Usually one of three things: a lens cap left on, a firewall blocking ports 8443 and 20000–30000, or a temporary connection — try testing from a mobile browser first.
Yes — through your alarm system integration or a QR card, for 30–60 minutes at a time.
When enabled, yes — a colored overlay or pixelation replaces the raw image while movement detection keeps working.
No — browser access is restricted by IP address, and the app requires a secure network connection.
450 g including the wall bracket, at 165 × 65 × 45 mm.
Not directly — but supervision can be triggered automatically by an alarm event through your existing system.
Yes — it meets information security requirements for the health sector, video is encrypted, and nothing is stored on a server.
Theoretically possible, but considered highly challenging — Nattugla is approved by Norsk Helsenett (the Norwegian Health Network).
Yes — municipalities can request access to the log. Entries can never be deleted.
It ships with a 4G SIM card (20 GB), and also supports wired PoE — WiFi works but isn't recommended.
Nattugla stops functioning until power returns, then restarts automatically — exactly what the Powerbank addon protects against.